Privacy Policy
This notice describes how Bigsteppers Technologies handles personal information through this website, enquiry forms, resources and consultation bookings.
Who this notice covers
Bigsteppers Technologies is a business based in British Columbia, Canada, providing lead generation and marketing, websites and landing pages, CRM and automation, custom applications and ongoing technology support. This notice concerns our own website and business enquiries. Data processed inside a client’s systems is also governed by the relevant service agreement and the client’s instructions.
Information we collect
When you enquire, request a resource or book a consultation, we collect the details you choose to provide, such as your name, business name, email address, optional phone number, service interests and booking information. Website and embedded service providers may also process IP addresses, device and browser details, cookies and technical logs needed to deliver and protect their services. Please do not include payment details, passwords or sensitive customer records in enquiry fields.
Why we use it
We use this information to respond to your request, provide requested resources, arrange consultations, assess service fit, administer agreed work and protect our website and systems. An enquiry or resource request does not automatically enrol you in a promotional mailing list. If we offer marketing subscriptions, the purpose and consent choice will be presented separately.
Service providers and transfers
Our GHL website uses HighLevel / LeadConnector for forms, CRM and scheduling. Providers supporting hosting, communications and technical operations may process information on our behalf, including outside Canada, where it may be subject to local laws. Access is limited to what is reasonably needed for the relevant purpose. Other advertising, analytics or client platforms are identified in the applicable collection notice or service agreement when used.
Communications and mobile information
We may respond to an enquiry using the contact details you provide. Where promotional email or SMS is offered, it requires an appropriate consent basis and a way to withdraw consent. We do not sell or share mobile information, SMS opt-in data or messaging consent with third parties or affiliates for their marketing or promotional use. Providers may process this information to deliver the requested service under appropriate restrictions.
Cookies and embedded services
Embedded forms and calendars may use cookies or similar technologies for operation, security and session management. Your browser can restrict cookies, although some functions may then work differently. Optional advertising or analytics technologies, if introduced, will be explained with the relevant choices before use where required.
Retention and protection
We keep personal information only as long as reasonably needed for the purpose it was collected, our business relationship, record-keeping and applicable legal obligations. We use access controls and safeguards appropriate to the information. No internet transmission or storage system can be guaranteed completely secure.
Access, correction and concerns
You may ask about our practices, request access to or correction of your information, or ask to withdraw consent. Some requests may be subject to identity verification, legal exceptions or retention obligations. Contact Harry Sandhu through the website enquiry form and identify your request as a privacy enquiry. If a concern remains unresolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia.
Changes to this notice
We may update this notice when our services or practices change. The revised version will appear on this page. Last revised: October 16, 2026.