Business systems
built to run without you.
We dig into how your business actually operates, find where it's leaking time and money, and build the system — a CRM, an internal tool, a fully custom app — engineered around your operation.
New here? Start with the Business Systems Audit — flat $2450 CAD.
CRM · Custom Apps · Automation · Integrations · AI · Ongoing support.
We don't sell software.
We fix what's broken.
Most systems get bought off a demo, not a diagnosis. We reverse it — deep research into how your business actually runs, so we find the exact leak costing you time or money before we write a line of code. Then we build one system, sized to that leak, meant only for your operation to run smoothly. Not a generic tool you bend around. A system built around you.
We learn how your business actually runs — not how the org chart says it does.
Before we design anything, we sit inside your operation — the tools, the handoffs, the workarounds your team built to cope. It's the work every business needs, whatever the industry — which is why every engagement starts with the same flat-price audit: $2450 CAD, any industry.
Process research
We map how work actually flows through your business today — the steps, the handoffs, and where they break.
Tooling research
We audit what you already run — spreadsheets, CRMs, point solutions — and find what is duplicated, disconnected, or missing.
Data & workflow research
We trace where information gets lost between people and tools, so the leak is fixed at the source, not patched over.
One system. Built in three moves.
Most vendors stop at the software. We run the whole engine — from finding the leak to keeping the system tuned as your business changes.
Operational audit
We sit inside your day-to-day operation to find exactly where time and money are leaking.
System blueprint
A concrete design for the CRM, tool, or app that closes the leak — scoped to your business, not a generic template.
Stack review
We decide what to keep, replace, or connect, so you are not paying for tools that overlap or fight each other.
Custom build
A CRM or fully custom application, built and shipped by our technical team around your exact workflow.
Integration
We connect it to the tools you already rely on, so data moves automatically instead of being re-typed.
Ongoing management
We monitor, support, and evolve the system as your business changes, so it keeps running without you.
Everything we put to work for you.
One connected system, managed end to end — built around how your business actually operates.
CRM Setup & Customization
A CRM built around how your team actually sells and follows up — not a generic template you bend around.
Custom Internal Tools & Apps
Purpose-built software for the specific job your business needs done, from internal dashboards to client-facing apps.
Workflow Automation
The repetitive, manual steps in your operation, handled automatically — nothing slips through.
Systems Integration
We connect the tools you already run so data flows between them instead of being re-entered by hand.
AI-Powered Features
Practical AI built into your system — for lookup, drafting, or decisioning — where it actually saves time.
Ongoing Support & Management
We stay on to monitor, maintain, and evolve the system as your business grows and changes.
Simple to start. Built to compound.
Audit
We study your operation, tools, and workflows, and pinpoint the exact leak costing you time or money.
Design
A concrete system blueprint — CRM, tool, or app — scoped to that leak and how your business runs.
Build
Our technical team builds and integrates the system with what you already run.
Manage
We monitor, support, and evolve the system every month, so it keeps running without you.
Two founders. One system, built to last.
Bigsteppers Technologies is run by two founders who bring different strengths to the same table — business and technical — so every engagement gets both sides done right. We research first, build second, and stay on to manage what we build.
Harry Sandhu
Leads the business side of every engagement — the research, the client relationship, and making sure the system we build actually maps to how the business makes money, not just how it looks on a whiteboard.
Ishanvir Choongh
Leads the technical and AI side of every build — CRMs, custom apps, and the integrations that connect them. Winner of the 2026 Global Hackathon, representing UBC.
You own the system.
Your data, your accounts, your code — in your name from day one. If we ever part ways, it all stays with you.
Diagnosis first, always.
We research and diagnose before we design or build — the work every business needs before a dollar goes into software. No guessing with your budget.
Business + technical, one table.
Harry runs the business side, Ishanvir runs the technical side — so every system is grounded in how you operate and built by someone who can actually ship it.
Start where you are.
Every engagement starts with the audit — the diagnosis we'd do for any business anyway. From there, we build and manage a system scoped and quoted to your operation.
Business Systems Audit
Deep research into your operation, tools, and workflows, plus the exact leak we'd fix first — the diagnosis we do for every business before touching a build. Yours to keep, whoever you build with.
Fully credited toward a Build or Manage engagement if we keep working together.
Custom Build
A CRM or fully custom application, built once and handed to you — designed from your audit, ready for your team to run.
Build & Manage
We build the system, then stay on as your technical team — monitoring, supporting, and evolving it every month.
Enterprise
Multiple systems, deeper integrations, and a dedicated technical team for larger operations with more moving parts.
Know your business more deeply.
Tell us where things are slow, manual, or falling through the cracks. On the call, we'll walk through what a proper diagnosis would find and what a system built to fix it could look like.
Request your free call
Tell us a little about your business and where to reach you.
Prefer to contact us directly? Email Bigsteppers.