Privacy Policy – Bigsteppers.ca
Last Updated: 26 June 2025
Bigsteppers.ca ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bigsteppers.ca, interact with our services, or otherwise engage with us.
By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information that can be used to identify you, including but not limited to:
Full name
Email address
Phone number
Business name
Job title
Social media handles
Mailing address (optional)
IP address
b. Non-Personal Information
Browser type and version
Time zone setting
Location data (if enabled)
Clickstream data and website behaviour (via cookies and tracking technologies)
2. How We Collect Information
We may collect your data in various ways, including:
When you fill out a contact or lead form
When you download a free resource (PDF, eBook, checklist, etc.)
When you book a call with us
Through cookies and analytics tools like Google Analytics, Meta Pixel, or Hotjar
When you engage with us via email, SMS, or third-party platforms
3. Use of Your Information
We use the collected information to:
Provide you with the services you’ve requested
Send marketing emails and promotional materials
Respond to your inquiries and provide support
Improve our website functionality and user experience
Segment and personalize user experiences and advertising
Comply with legal obligations and platform requirements
We do not sell your data to third parties.
4. Sharing of Information
We may share your information with:
Service Providers: such as payment processors, CRM providers, and email marketing tools
Advertising Partners: such as Facebook, Instagram, Google Ads, and LinkedIn, to create targeted campaigns
Legal Compliance: when required by law or court order
All service providers are contractually obligated to maintain the confidentiality and security of your information.
5. Your Rights and Choices
You may:
Opt out of marketing emails by clicking the "Unsubscribe" link in any email
Request access to your data
Request the deletion of your data
Correct inaccurate or outdated information
To exercise any of these rights, please email us at [your email].
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Website functionality
Analytics and usage patterns
Retargeting advertisements
You can disable cookies through your browser settings, but it may affect your website experience.
8. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no system is 100% secure.
9. International Users
Our services are operated in Canada. If you are accessing our website from outside Canada, please be aware that your data may be transferred to, stored, and processed in Canada.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Bigsteppers.ca
Email: [email protected]
Phone: 778-513-9029